Base in healthcare View Larger Image If you came here looking for more modern ways to expand your patient base, you’ve come to the right place! Most likely you have already thought about using WhatsApp as a communication tool. And it’s no wonder: according to FORBES , the application already has around 2 billion monthly active users. But is it possible to use WhatsApp to attract new patients? The answer is yes! And that’s what we’re going to talk about in this article. The importance of Whatsapp to expand your patient base First of all, it is important to point out that WhatsApp is already a in several market segments. This is because the application allows communication between people to be much more agile and less bureaucratic. What is fundamental in the area of health! This speed of communication can make all the difference. After all, many people look for doctors and health professionals in times of urgency.
This means that having a fast
And efficient communication channel can help retain patients and even win over new ones. In this sense, this agility in communication makes the patient feel welcomed and see your clinic as a reliable space. But, as with any type of communication, care must be taken not to be intrusive with the customer’s privacy, especially Coinbase Virtual Currency Database in initial contacts. After all, WhatsApp is a personal app, and people often use it to chat with friends and family. Therefore, it is important to have the patient’s authorization to use this channel. In addition, it is critical that conversations are respectful and that confidential information is not shared. That is, the ideal is to use to speed up the service and reduce bureaucracy in the process. What are the advantages of using One of the main advantages of using WhatsApp in the health area, in addition to facilitating access to your services, is optimizing communication.
With the patient’s authorization
You can send appointment and exam reminders, which can help reduce absences and delays. In addition, it is possible to send about health, such as prevention and care tips. This demonstrates your interest in health and continuity of treatment. Ready-made scripts to help you get started! One of the points that many health professionals report about their attempts to use is that the person responsible for the service Forex Email List often has no experience communicating through the application. Or even, that they don’t have time to respond to patients. And a good way to solve this problem is to use ready-made scripts! It works as follows: you create an easily accessible document where possible answers and initial contacts with your patients are grouped. Below you can see some examples: Greeting : Hello! Welcome to our service via WhatsApp! I’m [name], from the clinic hospital name of the clinichospital . How can I help today.